Built for fire & life safety contractors
Your techs find the deficiencies. Then it waits — for someone to price it, write the proposal, send it, chase it. Most never go out. We build the system that closes that gap, using your price book and your signature.
Nothing we build makes a code call · your certified people sign everything
deficiency → signed repair
Deficiency
tech writes it up
Priced
your price book
Approved
one click, human
Chased
email · SMS
Signed
repair booked
25→70%
deficiency close rate, systematized
41.9%
name labor as problem #1
19.5%
pull-through, top performers
1.6 days
to invoice, top performers
Industry benchmarks across the fire & life safety trade — not Apex client results.
Where the money leaks
ITM revenue is code-mandated and predictable. Nobody opts out of NFPA 25. The margin lives in what the inspection finds, and that's exactly where the process stops being a system and starts being somebody's memory.
The deficiency that never got quoted
Your tech documented it. It's in the report. Six weeks later nobody has priced it, and the property manager has forgotten the conversation happened.
The truck that couldn't get in
Tenant unreachable, sprinkler room key missing, kitchen mid-service. The roll is burned, the route is broken, and nobody gets billed for the hour.
The 2am trouble signal
It reaches a message service that can't tell a supervisory from a trouble. Your on-call tech hears about it in the morning — or the customer calls somebody else.
Two thousand deficiencies a year at a $650 average repair is $1.3M of addressable work sitting inside your own system. At a 25% close rate, roughly $975,000 of it never gets booked. Same techs, same buildings, same findings — the gap is entirely in what happens after the report is filed.
Your deficiency leak
This is the diagnostic question worth asking before anything else: of the deficiencies your techs wrote up last quarter, what percentage turned into a signed repair? Most shops land near 25%.
Estimate from your inputs — not a quote, and not a client result. On the call we pull the real number out of your own system.
What we build
We don't rebuild your inspection software. We work the layer it doesn't touch — the phone, the follow-up, the customer's inbox, and the gap between two systems that were never introduced.
Watches your inspection system for new deficiencies, drafts a priced proposal from your price book and the tech's photos, writes the code citation and the risk in language a property manager understands, routes it to you for one-click approval, then runs the follow-up until it's won, lost, or escalated.
The FCC dropped the approval requirement for copper retirement in March. Carriers can cut a line on 90 days' notice, and AT&T started decommissioning wire centers in June. Every DACT panel on a POTS line is a forced communicator swap — plus a dual-path RMR uplift. We build the list out of your monitoring data and run the campaign.
Answers every call, triages by panel state — alarm, supervisory, or trouble — captures site, panel type, zone and contact, applies your escalation rules, and books routine inspections straight onto the route. It never makes a life-safety judgment. It routes, captures, and escalates.
Works the anniversary list three to four weeks out, confirms the appointment, verifies who has keys and what needs to be shut down, re-confirms 24 hours ahead, and re-fills a cancelled slot from a nearby standby list so route density survives.
Reads the completed report against the jurisdiction's requirements and the adopted code edition. Flags missing photos, blank device counts, unsigned fields and inconsistent results — before the tech leaves the site. A human always hits send.
Tracks contract anniversaries, flags at-risk accounts — no service in 14 months, a property-manager change, a bounced invoice — runs renewal outreach, and executes CPI-based price escalations with proper notice.
Hard lines
You are in a liability trade. You should be suspicious of anyone putting AI near your customers — we'd be too. So here are the limits in writing, before you have to ask for them.
Never interprets code as authoritative
It drafts the citation and the plain-language risk. A certified human reviews and signs. You are not getting a second opinion on compliance from a machine.
Never submits to an AHJ
Reports are QA'd and staged against the jurisdiction's adopted code edition. A human hits send, every time.
Never makes a life-safety call
The voice agent triages by panel state and escalates. It will not tell a caller a building is safe, or that a signal can be ignored.
Never sends unapproved work
Every outbound message is templated and approved. Every action is logged with a timestamp and an approver. There's a kill switch you can reach without calling us.
In a trade where the record is the deliverable, the audit log is the product. Every agent action is timestamped, attributed, and exportable — which is exactly what your insurer and your AHJ will want to see.
How it works
Work is due when it's due. Slip an inspection and it compounds into next quarter, because capacity is inelastic when the calendar is. We build against that rhythm instead of fighting it.
Thirty minutes. We look at deficiency close rate, missed calls, and failed access events, and pick the one we can move in four weeks. You get the diagnosis whether or not you hire us.
We baseline it before we turn anything on — without a baseline there's no honest renewal conversation later. Then we ship the first system. About 30 minutes of your inspections manager's time, once.
Follow-up sequences, approval routing, and CRM hygiene, so the proposal that got drafted actually gets decided instead of sitting in someone's drafts folder.
Renewals, the five-year internals, extinguisher hydro, the copper-sunset list. The calendar never stops, which is what makes this permanent rather than a project.
Proof
Every shop we work with was already doing the inspections correctly. What changed was what happened in the days after the report got filed.
[Trade — e.g. alarm + sprinkler, 5 trucks]
Before
[Before metric]
After
[After metric]
[Trade mix]
Before
[Before metric]
After
[After metric]
⚠ Both case studies are placeholders. Send the real client, trade mix, and before/after numbers and I'll swap them in. Nothing here is invented.
The guarantee
We agree on the number before we start — in writing. We baseline it before anything switches on, so there's no argument later about what moved. If the system we ship doesn't hit it, you don't pay. You keep the code either way.
⚠ Placeholder wording. Send me your exact guarantee terms — refund window, what counts as hitting the target, any conditions — so this states your real offer and not my paraphrase of it.
The engagement
You already know what an estimator costs. We scope on the call, quote one number, and anchor it to the repair revenue sitting unbooked in your own system — so it's a comparison, not a price tag.
Investment
A fraction of that hire
Scoped on the call. It doesn't take three months to ramp, and it doesn't quit in year two.
If we don't think this pays for itself in your shop, we'll say so on the call and you can keep the diagnosis. That conversation costs you half an hour.
Objections
Neither would we. Nothing we build makes a code call or a life-safety decision. It answers the phone at 2am, captures the site and the panel state, and pages your on-call tech faster than a message service does. Your certified people still make every judgment and sign every report.
Tell us which one and we'll be specific. Inspect Point's assistant checks your report for missing photos. It doesn't call the property manager who's been sitting on a $4,200 proposal for six weeks. We work the gaps between your systems and your customer — the phone, the inbox, the follow-up. We don't rebuild your inspection forms.
They do — during business hours. At 11pm they want someone to pick up. Right now that's a message service reading a script that can't tell a supervisory signal from a trouble. Every call still reaches your team. The difference is whether it reaches them in four minutes or the next morning.
That's usually the real objection, and it's fair. So the first thing we build takes work away rather than adding it. About thirty minutes of your inspections manager's time, once. If month one costs you more than that, you don't pay for month two.
You were going to hire for this. An estimator runs $62–120K and an admin coordinator $35–50K, and both take months to ramp. We price well under that hire, and we scope it against the deficiency math from your own system — so the number has a denominator, not just a price tag.
About a third of small shops are on spreadsheets and another quarter on paper. That's a buying signal, not a blocker. We scope phase one to something that needs no clean data at all: inbound calls, or just the deficiency list from the last 90 days. We never lead with a data migration.
Every outbound message is templated and approved before it sends. Every action is logged with a timestamp and an approver. Confidence thresholds escalate to a human, and there's a kill switch you can reach without calling us. In a liability trade, the governance is the feature.
Then this is among the highest-ROI things you can do. Buyers pay 6–10× EBITDA and they price two things: recurring revenue percentage and owner-dependence. Raising RMR and getting the follow-up out of your head and into a system moves both — the multiple, not just the profit.
Book the teardown
You leave with a diagnosis of your own operation whether or not you ever hire us. Nothing on this call touches your code work. Here's exactly what happens:
Prefer email? Write to apexautomation88@gmail.com
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